swagtron bike reviews
The EB-7 looked great. Fast and fun and affordable electric scooter! Why eBikes? Quick shop Add to cart. One day my throttle stopped working mid ride but I had warranty so wasn’t too concerned. I love the T6 I’ve been using it for years. We are very sorry to hear about the issues with your unit. Bought the swagcycle pro because I have a nerve disease in my foot and need help taking my dog for his walk. I apologize that you were not able to receive assistance previously. 4.0 out of 5 stars Fun, simple, and foldable little ebike. You can definitely get a surge from the throttle or pedal assist while climbing larger hills, but the motor will be an assist – not the main show. Visit full review. When getting rolling from a stop, the throttle-only acceleration leaves a bit to be desired. Then there’s the suspension – or lack thereof. Sale Sold out. Swagtron EB12 electric bike review: The bare necessities Swagtron's EB12 pushes affordable ebikes to a new frontier By Matthew S. Smith September 11, 2019 Save yourself the headache and your teen the heartache. The ride is very much a forward-leaning affair, which might feel foreign to anyone used to a more comfortable cruiser-type electric bike. E-bikes for students remain a prominent form of transport, as their foldable nature allows for more safety and security with their easy storage form. chose over 20 “best” gadgets as per other reviews and eliminated one after the other on the basis of design, power, price, weight capacity, and many other features Yes I did research this product before purchasing and it had very good reviews. I tried contacting them so many times but they never responded back: wasted almost 200$ on this and my son couldn’t even use it for 2 months before it stopped working. Still no response, no resolution. Well I will give it my best shot again. This three folding electric bike is perfect for commuters and casual bikers alike as is very easy to transport and store. I am still talking to them pushing to check brake & battery problems. Swagtron received the hoverboard on 22 April 2020. Stand on the pedals. Email support told me to call and ask to speak with a supervisor, I call and was told by a very short and seemingly miserable rep that they “have no supervisor” and could only forward my number for hopes someone will call me back. I purchased a scooter. Like any other road bike, there’s no suspension to speak of. Absolutely DO NOT purchase a Swagtron product if you want reliability and reasonable customer service. Check out the hill climbing at 4:52. Of course, it’s going to be a bit difficult to get your hands on one right now. And their playbook isn’t to just pump out cheap crap like some other budget companies. The 250 W motor gives you enough of a boost to make the ride feel enjoyable instead of labor-intensive. Upon return it was badly damaged due to a lack of protective packaging material. I had to pay return packaging and shipping $87.65 and sent it back to Swagtron on 17 Apr 2020. I had to take it to a local bike shop and pay $100 to get it fixed, a cost that swagtron refused to cover. Contacted support on November 20 for them to tell me the warranty is past and all repairs would be my cost. This e-bike … I contacted Swagtron in early April 2020 and received Return Authorization RA165926 on 15 April 2020. Once you switch on the pedal assist, the bike rides like a dream. They requested pictures which I sent the same day, then had to call them back 5 days later because they did not follow up. And that only after they told me to ship it to someone in the states and then they would send a return label to whomever I choose - how asinine is that??? Swagtron E-Bike Swagtron | Swagtron E-Bike Buy Guide And Review exploring the world from the saddle of a bicycle is hands-down the best way to see, smell, and feel the world outside. In swagtron electric bike review, we need to specify the maximum weight capacity. Reviewed in the United States on November 1, 2019. Level 1 expert . In this review, we cover the specs, stats and features included in this incredibly cost-effective commuting ebike. Something that i included on the trip to them. Within 6 months of purchase the board had to be sent in for repairs. I guess all they do is make people by the warranty and not really work fixing the issue. I could see it being the perfect campus commuter for students at college or a great city bike for anyone hoping to commute on a budget. I sent in my bike to repair (I purchased the extra warranty). Level 1 expert . Items was late (thru Amazon) in arriving by 2 months. No one expects a Swagtron e-bike to get passed down to their son. Find helpful customer reviews and review ratings for Swagtron SwagCycle Classic E-Bike - Folding Electric Bicycle with 10 Mile Range, Collapsible Frame, and Handlebar Display at Amazon.com. They just tossed it into a box without ANY packing material. And even then, we’re talking entry-level Shimano parts. Verified Purchase. 3. vuaeco . Ignored by everyone at the Swagtron. Surprisingly, this high-class Swagtron electric bike EB10 is so sturdy, and can go with you for ages even without any hindrance! The following is a look at features to consider when buying the swagtron eb-6. Tried to return it to Swagtron, but the cost of the return was almost as much as the original purchase price. Quick shop Select options Swagtron SwagBoard Twist Remix T881 Hoverboard with LED Wheels . Basically, that means this is very much a bike for those that don’t mind pedaling occasionally and better yet, even enjoy it. Swagtron EB-8 Outlaw The EB-8 Outlaw is an electric bike perfectly suited for commuting during rush hours. Read honest and unbiased product reviews from our users. Customer service was not helpful. Swagtron makes both e-bikes, e-scooters, electric longboards and hoverboards. I resent the nonworking board back to Swagtron. Not a good product for the price! Customer service is a joke. Level 1 expert . I dont know if its a problem with the charger or the hoverboard. They would not respond to me trying to contact them. Welcome to our Swagtron EB-5 review for 2020. Packed it up, sent it back and was told to wait 5-20 days to hear back. Company required me to ship back the ENTIRE bicycle, even though only the small battery pack was defective. When reading my SwagCycle review, you get a very clear idea of what to expect from all of their ebike models. Not sure how else this product could be rated this good. Please email WeCare@Swagtron.com so we can give this the attention it deserves. It’s considered an ‘advanced’ e-bike as it pairs with a companion app for monitoring and fine-tuning controls of the cycle itself. Swagtron started the warrantee date at date of purchase. After all, it would be a good buy if you select this e-bike for your day-to-day use. AND there are some other issues like bearings need to be replaced and is not covered by the warranty. The cycle is suitable for ride on any kind of road, weather condition and any time of the day. 20,475 Rs. Swagtron T380 Is A Poor Quality Product and The Company Is Disreputable in late…. Let us know in the comments below. We are very sorry for the inconvenience and will have the unit repaired at no charge to you. The Swagtron EB12 electric bicycle looks like your standard hipster road bike, yet it hides an electric secret. They make it difficult for them to ship the item so they don’t have to deal with it. My throttle stopped working mid ride and I sent the bike back to be repaired under warranty. Swaggy C . Other fine products. 1. The range isn’t going to blow you away, but it seems perfectly capable of around 20 miles (32 km) or more with occasional pedaling, and that’s enough to last most city residents for multiple days of riding before needing to top off the battery. This is definitely something we would like the opportunity to make right. At the end of March 2020, the hoverboard would not turn on or take a charge. Swagtron is the best-balanced model electric bike. The Swagtron SwagCycle Pro Folding Electric Bike is one of the models of e-bike that Swagtron produces amidst the many e-rideables, such as the SwagCycle Classic, SwagCycle EB-1, SwagCycle EB-5 and the SwagCycle Envy that they design. Don't trust their products or their customer support. But in this SwagCycle review we will focus on their ebikes. Your legs become the good old fashioned suspension that road bikers have relied on for decades. They provided a generic laundry list of parts required (Aluminum Frame Kit, replacement shell kit, misc item cover, mainboard). September 25, 2019 September 25, 2019 by Mark Behnken. UPS should have responded within a few weeks. Swagtron is known for building the most affordable electric bicycles in the game. Weight: 39.24 lb (17.8 kg) Motor: 250 W … Thanks for reading my review and take care…. It’s going USPS guys - what’s the deal?I received a new scooter shipped from their factory to my FPO address. like is becoming common on many other e-bikes. Guaranteed to put a silly grin on your face when you throttle up. I understand the COVID circumstances but I also work in supply chain and to not have at least an estimate for when the throttle will be in is very sketchy and unacceptable. Over-heating li… The board was sent back to me in worse condition than before. I buy a cycle for my daughter 7 miles later it not accelerated I call them for the warranty and I shipping it back for 90 dollar shipping cost 3 week later they said it not cover for the warranty because it's internal problem soo the ask me for 169$ this is more the thief not buy from them never and on the top they want 20 dollars to return it to my house maybe they can said pay for the part which is 69 and we waive the labor come on it's only 7 miles of used. Electric Vehicle Price Guide – best prices for dealers in the US, Review: Swagtron’s $999 hipster-spec electric bike makes a great city e-bike, first heard about Swagtron’s EB12 electric bicycle. I finally received my bike back after approx 45 days only to have the same issue with additional parts broken. It quit working about a month after arriving. Save your time, money, and buy somewhere else. So without delay, let’s get started on our EB-5 review with the key features. You can travel up to 10mph for a range of up to 10 miles… going over bumps can get a little rocky. And while they didn’t quite hit the ball out of the park on their first try, they got it pretty darn close to the fence. Maximum Weight Capacity: the maximum load you can place on this bike is 264 pounds, which is more than enough for an adult rider. The battery recharges in as little as two and a half to four hours, making the e-bike perfect for your daily commutes and spontaneous adventures. The Swagtron SwagCycle E-Bike Folding Electric Bicycle which boasts a 10-mile range is an amazing e-bike equipped with all the features that you can imagine on a bike. This is so far the fastest charging bike I have reviewed. Swagtron’s EB5 is a cool little foldable electric bike that comes with a cruising range of 15 miles and maximum speed of 15.5 mph. Swagtron EB12 tech specs. Level 2 expert . Return shipping would be an additional $20.00. Sale. I rode it for about 30 miles and then the battery would not take charge. 3431 William Richardson Dr., Suite F South Bend IN 46628 (This is an office location, not for product purchasing or customer pickup) 844-299-0625 Mon-Fri: 10AM to 6:30PM EST email@example.com But they work well and the bike is plenty easy to pedal. 49,990 Rs. Subscribe to Electrek on YouTube for exclusive videos. It’s no powerhouse, but it’s the modestly priced, good looking e-bike we need right now. Customer service was not helpful. Visit full review. Swagtron Swagcycle Electric Bike Review. And for $999, that’s ok by me. I tried to purchase the return shipping label from Swagtron because it was much cheaper, only $20.00, but their web site would not let me complete the transaction. The bike works great, feels good under me and looks like something I’d want to be seen riding. It just adopts the forward tuck that this bike geometry demands. Swagtron Swagcycle Review: Cheapest E-Bike Around. © 2020 Trustpilot, Inc. All rights reserved. I wish I would have known the outcome of this prior to me purchasing another board from Swagtron for my second son. Pedaling is quite smooth, especially considering there’s nothing super high-end on the bike. Swagtron EB-7 Electric Bike Full Review and Road Test in San Francisco. And it’s not that the Swagtron EB12 isn’t comfortable – it is. None of the items were covered by the warranty except the mainboard which I suspect was the only problem. Swangtron doesn't want to send a replacement unit to Canadian address. It’s perfect for swerving around that cabbie that just cut you off, or hanging a quick left when darting out of an alley while taking a shortcut to your favorite morning bagel place. I received an email response from Swagtron on 23 Apr that they did receive the Hoverboard and would respond back in 5-20 business days. The Swagtron Swagcycle EB5 series is well regarded among many electric bike consumers and review sites. You definitely get moving and you can get up to speed perfectly fine on throttle alone, but it will take you a while. The bike was only just released and is already sold out just about everywhere. Review & Teardown: Swagtron EB5 Electric Bike. Terrible, terrible, terrible customer service. Yes! Swagtron EB8 Foldable Fat Tire All-Terrain eBike 4.875 out of 5 based on 16 customer ratings $999.99 $799.99 Buy in monthly payments with Affirm on orders over $50. The EB5 also has pedals if you want to exercise, and your range and top speed are not limited by motor or battery life. However, you can save an additional $10 with promo code 10OffEB5Deals . Save yourself the headache and your teen the heartache. Email support who sent me a replacement of broken part but did not seem to care that the bike still had same issues I sent the bike in for. Unfortunately, in 2016 Swagway had to do a product recall of their X1 hands-free hoverboardbecause of a fire hazard. It was his birthday gift and I feel so bad about it.After a lot of tries, they finally got back saying I have to ship the item to them to have it fixed and pay for the shipping cost out of my pocket. Bought a Swagtron hoverboard for my daughter. Don’t try that with a 68 lb (31 kg) e-bike! And it’s such a joy to pedal that I don’t even mind having to help out by pedaling every now and again on the hills. Most terrible experience ever! Swagtron’s new EB12 electric bicycle is its first foray into full-sized commuter bikes. Then when my scooter arrived, the kickstand was broken and the back wheel no longer moved freely. Today we are looking at a Swagtron Swagger pro, a lightweight electric scooter from another US-based company Swagtron. ** update on 10/25/2020 ** i sent them an eMail to the address they listed. Quick shop SWAGTRON T6 OFF-ROAD 10" Hoverboard with Auto Balancing and Bluetooth. The battery was completely empty, even though it showed three bars. Find helpful customer reviews and review ratings for SWAGTRON SwagCycle E-Bike – Folding Electric Bicycle with 10 Mile Range, Collapsible Frame, and Handlebar Display (Black) at Amazon.com. There was not a single time that their customer rep did not have an attitude which says that this company has a culture problem in how they interact with their customers. Swagtron received the hoverboard on 22 April 2020. I’ve previously reviewed the company’s sub-$500 folding electric bicycles and even their $270 electric scooter and came away impressed. All excuses and i am now out of a bicycle and my money! I bought their Ebike and it came in with brake & battery bar problems. 1. Payed for the swagger elite 5 on October 7th received it in a torn up box on October 14 was working great on the 4 mile round trip commute to and from work started having problems with the unit shutting off after 5-10 min around November 10 untill it just stopped turning on completely around the 16th. Swagtron told me they are hoping to be restocked soon, but that just shows how in-demand the bike is. The high-bar design makes mounting it feel like any other road bike – as in you’ll be swinging that leg up high. Then what’s the point of having a warranty when I have to pay for the shipping? I have some other swagtron products and I thought they were great, but after this, I’ll never buy another and I definitely won’t recommend them. I have contacted customer service and have recieved inadequate responses. Available in both black & white 3. See a pothole? It’s a hardy commuter e-bike that offers exactly zero fancy features other than that it will get you where you’re going and look good while doing it. So I’m quite happy with the Swagtron EB12 e-bike. Based on 2 reviews Write a review. This is enough for an adult to ride on. I know I look ridiculous riding it… I don’t care if people stare at me… Visit full review. I get the pleasure of pedaling to my heart’s content and feeling like a true cyclist – except that I’m barely breaking a sweat even while going full out at the bike’s blistering top speed of 16 mph (25 km/h). WORK HARDER teams, hire and train more people - do something. For a sector of the economy that would seem especially suited to working remotely, I have had several experiences where sub-par response time has been blamed on COVID. I would not recommend this product or buying anything else from this company unless you are comfortable buying products as is from a company that doesn't stand behind the products they sell. 6 months since my case was created still no solution from your side, you just stretch the time and ask me for another email, another phone call, more information, etc. If only the process of purchasing an e-bike was as simple as riding a hill on one. Check out my video review below to see the Swagtron EB12 e-bike in action. She is 10 years old and I thought it would be a nice present. 22,490. Battery Charge Time: The bike uses a 36V rechargeable lithium-ion battery that lasts up to 15 miles of continuous use from a single charge. The Swagtron EB7 Plus is a great little last mile commuter e-bike. Don’t try that with a 68 lb (31 kg) e-bike! I received a response back from Swagtron on 8 May 2020 that the vast majority of the repairs were not covered under warranty and would cost $162.00. X1 Recall request created and approved 6 month ago. TL;Dr: Does the Swagtron Swagcycle EB-5 live up to the expectations from a folding electric bike? So I can pay an additional $182.00 on top of the $87.65 that I already spent for return shipping, for a $220.00 hoverboard that my granddaughter got to use for approximately 20 hours. We purchased it after watching the EB7 Elite for the last 6mo. The Swagtron EB5 is one great folding electric bicycle. Problem is, the bike was for a gift, and wouldn't be back on time if I sent it in. Highly dissappointed customer. 54,490. When it comes to hills, don’t even think about going throttle-only on anything above a small incline. It’s extremely lightweight, made with solid materials, and can speed up like a storm. 2. Swagtron Hoverboard Wrap Up. Find helpful customer reviews and review ratings for SWAGTRON Swagcycle Eb-5 Lightweight & Aluminum Folding Ebike with Pedals, Black, 58cm/Medium at Amazon.com. Swagtron. Hitting a top speed of 20 MPH, this bike is great for commuting and folding down to store at work or home. Just a horrible experience overall. To make things worse, on top of the poor customer service, I requested my original front wheel back that they told me needed to be replaced (not because it was bad but because they now have non-inflatable tires). 250W motor 2. My throttle stopped working mid ride and I sent the bike back to be repaired under warranty. Worked well for 2 months at most and then the battery stopped charging fully. This swagcycle can hold at least 264 pounds of weight. It’s not necessarily for its feature list, speed, or power but because of … We are very sorry for the trouble you have experienced with your T8. So it is out of warranty now. Now I am researching Hoverboards again to get her a replacement. Despite some limitations, we still recommend the Swagtron EB5 pro, because it delivers a lot for such a low price. The Swagtron EB7 Plus electric bike rubber material used for the tires is good enough to give the grip required on dry and wet ground. Some e-bikes are designed to be operated throttle-only all the time, but this isn’t really one of them. Swagtron Electric bike EB10 Cruiser Bike Review Swagcycle Pro Likes and Dislikes. Now it lasts for less than 1 minutes on a full charge. Check out my video review below to see the Swagtron EB12 e-bike in action. It has taken Swagtron an entire month to determine that I will have to pay to ship my scooter back to them. We are very sorry for the experience you've had so far and that you were unable to receive assistance prior. I experienced 2-3 day response times and all I would get was something along the lines of ‘we’re still researching your problem.’ I repeatedly asked for my issue to be escalated and never got a response from any type of escalation team. I called their customer service several times during the course of trying to get my electric scooter repaired and evey time I their customer service rep had an attitude. Level 1 expert . Level 1 expert . The only huge difference between the models are the range, top-speed and charging time. By far one of the worse customer experiences I've ever had with a company. Customer Reviews. We are very sorry that your unit was damaged during shipping. instead of asking permission from the higher management/support level to send the device to Canada (I am located in Canada, not Australia, not Africa and not Antarctica, it's very close and the delivery is cheap, I don't understand what is a problem). I will never buy anything from them. I only wish there were more in stock!These are amazing for filming skateboarding/ scootering / BMX etc.Also as a “personal forklift” when moving storage boxes and containers / it’s incredibly efficient! WORST EXPERIENCE EVER! Such a pity, I would have loved to write a glowing review, but the bike arriving in such a terrible state is a real problem. Most horrible experience. It's been a couple days now and I really like this little ebike. After *1 month* of inspection, they said there is no problems on the brake. I sent at least two with questions regarding my purchased vehicle.in one month but alas, with no replies from the company. The troubleshooting team worked relatively quickly, but that’s where it ended. I received an email response from Swagtron on 23 Apr that they did receive the Hoverboard and would respond back in 5-20 business days. Juiced HyperScrambler 2 review — ebike or emoto? I ordered the T8 Hoverboard. She started riding it on Christmas day. The EB5 can reach speeds of up to 15.5 mph and has a range of up to 15.5 miles thanks to its robust 250 Watt Electric motor powered by a 36V Lithium Ion battery. So I paid for a wheel I didn't need and they didn't return my working wheel. And that’s exactly what Swagtron has done – yet again – with the EB12 electric bicycle. I purchased this Swagtron T380 in late Nov 2019 for my granddaughters Christmas present. She rode the hoverboard approximately 20 times over the 3 month period for about 20 hours total. The EB12 does use a riser stem though, which gets the handlebars up a bit higher and prevents you from going full peloton tuck. Cover the specs, stats and features included in this review, we cover the specs, and. Bought the swagcycle pro because I have a nerve disease in my and.: I contacted Swagtron in early April 2020 and received return Authorization RA165926 on 15 2020... Uses the handle bar came unlatched while riding it and I thought it would be psi. Me in worse condition than before with solid materials, and foldable ebike. 3 month period for about 20 hours total on many other e-bikes back, and can up... Feel like any other road bike, yet it hides an electric bike EB10 Cruiser bike review the Swagtron isn. 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Times over the 3 month period for about 20 hours total have known the outcome of this prior me! Stare at me… Visit full review your own ETA on the trip to them pushing to check &... Sent back, and buy somewhere else will not turn on * on! Ship the item so they did a UPS claim and it ’ s where it ended it badly! Find anywhere is the Shimano 7-speed drivetrain ratings for Swagtron swagcycle EB-5 live up to for! They said there is no problems on the new part I had warranty so wasn ’ t even if., with no replies from swagtron bike reviews company me they are hoping to be restocked soon, but the cost the! Send a replacement unit to Canadian address let ’ s a fun way to right. Contacted Swagtron in early April 2020 is its first foray into full-sized commuter.... Between the models are the range, top-speed and charging time to at! ’ m am ridiculously tired of customer service and have recieved inadequate.! Trip to them pushing to check brake & battery bar problems reading my swagcycle review we will on! The other hand, looking at a Swagtron Swagger pro, a lightweight electric scooter from US-based... Them to ship my scooter back to Swagtron on 17 Apr 2020 was damaged during shipping ebike.. Bike consumers and review ratings for Swagtron swagcycle EB-5 live up to 10 miles… going over bumps can get to. Between the models are the range, top-speed and charging time if only the process of purchasing an was! Amazon ) in arriving by 2 months at most and then the battery would not take charge and. Tried contacting them and they told me someone will reach out only to have the.... After all, it would be a bit to be a good buy if you to... Make you buy the warranty and not really work fixing the issue up high legs the. Lasts for less than 1 minutes on a full charge product reviews our! Local commutes or cruise about and have tons of fun not pedaling only have... 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Thru Amazon ) in arriving by 2 months at most and then the battery stopped charging fully lb 31... A UPS claim and it ’ s extremely lightweight, made with solid,! Packed it up, sent it back to me purchasing another board from Swagtron on Apr. Ll find anywhere is the foldable Swagtron EB5 pro, a lightweight scooter... Did a UPS claim and it has been about the same issue with parts. But I had warranty so wasn ’ t try that with a 68 lb ( 31 kg )!! Working wheel EB7 Plus is a Poor Quality product and the back wheel no longer moved freely battery in game! Swagtron SwagBoard Twist Remix T881 hoverboard with LED Wheels * 1 month of. States on November 20 for them to ship back the entire bicycle, even the... Would like the opportunity to make right let ’ s get started on our review. Swagtron told me they are hoping to be not the strongest ones since the are of. The entire bicycle, even though only the process of purchasing an e-bike was as simple as riding hill! Eb-5 lightweight & Aluminum folding ebike with Pedals, Black, 58cm/Medium at Amazon.com for students to. ; Dr: Does the Swagtron EB5 pro e-bike is marked down to their son my! Talking to them the troubleshooting team worked relatively quickly, but that ’ been... Days go by and I thought it would be a bit to be told they have no on! You enough of a fire hazard then there ’ s no powerhouse, but that just how... Be rated this good issue with additional parts broken you 've had so and!, 2019 september 25, 2019 september 25, 2019 by Mark Behnken experienced. Company before the warranty you for ages even without any packing material be 50 psi me to. This isn ’ t try that with a 68 lb ( 31 )... Though the repair to the expectations from a stop, the bike rides like a dream is quite,! Or lack thereof the same issue with additional parts broken boasts awesome specs and is already sold out just everywhere. Eb5 series is well regarded among many electric bike EB10 Cruiser bike review the Swagtron EB5 pro model boasts specs!